Salesforce

Salesforce is at the forefront of technological advancements in Artificial Intelligence, securing a #4 rank on the AI innovations leaderboard among the top 100 tech companies. Salesforce has released 114 AI-driven solutions in the last 6 months alone. Among those innovations, Business, Data Science and Automation represent 71% of their AI-related product releases. Below is a breakdown of Salesforce's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated May 17, 2024

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Salesforce's AI Innovations

Nov 01, 2023 - May 18, 2024

114

39.02%

Salesforce's AI Innovations by Type

Nov 01, 2023 - May 18, 2024

0 AI Innovations

Date	Innovation Name	Type	Category	Description
05/15/2024	MuleSoft Accelerator for Salesforce Order Management	Feature	Automation	Accelerates integration for Salesforce Order Management.
05/15/2024	Anypoint Partner Manager with Intelligent Document Processing	Feature	Automation	AI-enhanced document processing for streamlined order management.
05/15/2024	Einstein Sales Emails for PRM	Feature	Text	Generative AI for scaling partner communications in CRM.
05/15/2024	AI Tools for Education Cloud	Feature	Business	Enhances student support and career readiness.
05/15/2024	MuleSoft B2B and B2C Integration	Feature	Business	AI-driven integration for order lifecycle management.
05/15/2024	Generative AI for Channel Sales	Feature	Business	Extends AI capabilities to channel sales teams.
05/15/2024	Bring Your Own LLM Expansion	Feature	Data Science	Connects OpenAI, Azure, Google, AWS LLMs to Salesforce.
05/14/2024	Bring Your Own LLM	Feature	Text	Custom LLM integration for enhanced AI capabilities.
05/14/2024	Intelligent Question Generator for Student Intake	Feature	Automation	Improves student intake with AI-crafted questions.
05/14/2024	Einstein Copilot Recruitment & Admissions Actions	Feature	Text	Generative AI for student recruitment queries.
05/14/2024	Data Cloud for Education	Feature	Data Science	Centralizes educational data for AI insights.
05/09/2024	AI Automation with Generative Page Designer	Feature	Automation	AI-driven design automation for Commerce Cloud.
05/06/2024	Einstein Copilot for Mobile Workers	Feature	Productivity	Instant response sourcing from organizational knowledge for mobile workers.
05/06/2024	Unified Knowledge	Feature	Business	Integrates knowledge resources into Salesforce for service efficiency.
04/30/2024	Tableau Pulse in Microsoft Teams	Feature	Productivity	Personalized insights within Microsoft Teams.
04/25/2024	Zero Copy Partner Network	Product	Security	Secure AI integration with Salesforce Data Cloud.
04/25/2024	AI-Powered Capabilities for Banks	Feature	Business	AI to resolve bank transaction disputes quickly.
04/25/2024	Einstein Copilot Actions for Sellers	Feature	Business	AI features for sales optimization.
04/25/2024	Einstein 1 Platform	Product	Business	AI platform unlocking customer relationship insights.
04/25/2024	Einstein for Service	Feature	Audio	Automatically stores voice interaction context for efficiency.
04/25/2024	Recommended Actions	Feature	Productivity	AI-recommended actions for task completion.
04/25/2024	Copilot Analytics	Feature	Data Science	Analytics dashboard for Einstein Copilot usage.
04/25/2024	Call Explorer	Feature	Text	AI query tool for call transcript insights.
04/25/2024	Forecast Guidance	Feature	Business	AI-driven sales forecast de-risking.
04/25/2024	Close Plans	Feature	Automation	AI-generated personalized sales close plans.