Peasy Sales
Revolutionize sales with AI-driven multi-channel engagement and insightful analytics.
Watch Peasy Sales in Action
Key Takeaways
- What it is
- Revolutionize sales with AI-driven multi-channel engagement and insightful analytics.
- Pricing
- Freemium
- Best for
- Multi-Channel Communication
- Interactive Messaging
- Automation
- Rating
- 4.5/5
What is Peasy Sales?
When I first stumbled upon Peasy Sales, I was intrigued by its promise to streamline customer engagement processes. This AI-powered platform specializes in transforming how businesses handle their sales, marketing, and support through automation and AI-driven insights. Designed for businesses of all sizes, Peasy Sales addresses the common pain points in managing direct sales, high-ticket services, and retail operations.
Peasy Sales stands out with its ability to integrate seamlessly with a multitude of communication channels, providing businesses with the flexibility to engage with customers wherever they are. Its AI-driven analytics and automation capabilities also set it apart, making it a powerful ally for data-driven decision-making.
Peasy Sales excels at providing a comprehensive customer engagement solution, streamlining communication across multiple channels with its AI-driven platform. Its robust analytics and automation tools not only enhance efficiency but also offer valuable insights into customer behavior. This makes Peasy Sales an indispensable tool for businesses keen on elevating their customer engagement strategy.
Who is Using Peasy Sales?
E-commerce Retailers
Employing the tool to manage customer inquiries and automate order confirmations.
Service Providers
Using the platform to schedule appointments and send service reminders.
Marketing Teams
Leveraging multi-channel marketing campaigns to reach a broader audience.
Sales Departments
Centralizing customer interactions to improve lead management and conversion rates.
Uncommon Use Cases
Educational institutions might use it for student engagement, while NGOs could adopt it for donor communication.
Key Features
Rating Breakdown
Pricing Plans
Free Plan
Free
- Access core features without any upfront costs
Annual Subscription
- Offers an annual plan starting from a competitive rate
- The flexibility to pay for additional messaging needs
Which Peasy Sales plan should you pick?
Start with Forever Free or Prepaid for basic testing, then upgrade to Starter O2O, Starter E-Commerce, or Platinum Peasy Sales as agent, chatbot, automation, and messaging needs grow.
Forever Free
Good for businesses testing Peasy Sales with zero subscription fees and limited included functionality.
Prepaid
Good for small teams that want a low-cost entry plan with messaging channels, broadcasts, rich messages, and two agents.
Starter O2O
Good for small retail or sales teams needing six agents, chatbots, agent assignment, appointment scheduling, and eight automations.
Starter E-Commerce
Good for e-commerce businesses needing more chatbots, website live chat, higher message quotas, and additional automations.
Platinum Peasy Sales
Good for larger teams needing up to 100 agents, 20 chatbots, 50 automations, and higher messaging quotas.
Peasy Sales Use Cases
Lead qualification
Use chatbots to qualify incoming leads before routing them to sales agents.
Outcome: Sales teams spend less time on unqualified leads.
WhatsApp sales and ordering
Share catalogs, collect orders, send interactive messages, and allow customers to pay through chat.
Outcome: Customers can complete more of the buying journey in messaging.
Cart-abandonment recovery
Trigger personalized WhatsApp messages and promotions based on customer or website behavior.
Outcome: Businesses can recover more potentially lost sales.
Customer support automation
Use contextual articles, chatbots, automated replies, and multi-channel support conversations.
Outcome: Support teams can automate repetitive customer interactions.
Appointment scheduling
Connect Google Calendar and use chatbot or meeting-link flows to let contacts book appointments.
Outcome: Customers can schedule sessions through the sales conversation.
Workflow Ideas with Peasy Sales
Qualify and route incoming leads
- 1Capture a lead from an ad, web form, or chat
- 2Ask qualification questions with a chatbot
- 3Assign the contact to an agent or team using rules
Recover an abandoned cart
- 1Track a custom website event such as adding an item to a cart
- 2Trigger a Peasy automation rule
- 3Send a coupon or follow-up message through WhatsApp
Automate order notifications
- 1Receive an order or payment event
- 2Use an automation or integration to generate a notification
- 3Send order, payment, delivery, or refund updates to the customer
How Peasy Sales fits into your stack
CRM Integration
Connects with popular CRM systems for holistic customer relationship management.
Zapier Integration
Offers integration with over 4,000 apps via Zapier, extending its automation capabilities.
API Access
Allows for custom integrations through its RESTful API, providing flexibility for bespoke solutions.
Pros
- +Increased Efficiency: Streamlines communication by consolidating multiple channels into one inbox.
- +Improved Customer Experience: Delivers personalized and interactive content that resonates with customers.
- +Data-Driven Decision Making: Provides robust analytics to help understand customer behavior and sales trends.
- +Scalability: Caters to businesses of varying sizes, capable of handling large volumes of messages without downtime.
Cons
- −Learning Curve: May require some time for teams to adapt to the full range of features and automations.
- −Platform Limitations: Some features might be restricted to certain channels or require additional setup.
- −Pricing Transparency: It could be challenging to understand the cost implications without a clear breakdown on the website.
Limitations & when to consider alternatives
Known limitations
- Annual subscription commitment. Peasy states that pure subscription plans require an annual, non-refundable commitment.
- Prepaid credit requirements. Prepaid messaging credit must be topped up, and the minimum top-up amount is documented as USD 50 on the global sales pricing page.
- Broadcast scheduling lead time. Broadcasts must be scheduled at least three days before the delivery date.
- CSV import format restrictions. Contact imports require CSV files using UTF-8 comma-delimited formatting and specified mandatory columns.
- Custom-event setup requires technical work. Custom events require JavaScript setup and may require assistance from a web or analytics programmer.
Look elsewhere when
- You need native Android support.
- You need documented SSO or SAML.
- You need explicit encryption specifications.
How to Use Peasy Sales
- 1
Peasy Sales provides an Academy with classes and tutorials to guide users through the platform's features, ensuring that businesses can maximize the tool's potential.
Who is Peasy Sales For?
Service retailers
Peasy positions its online-to-offline sales platform for retailers that need to generate and convert customer opportunities.
Direct sales and agents
Centralized inboxes, contact assignment, reports, and automation help sales agents manage conversations and leads.
Business-to-business companies
Peasy supports lead management, sales-team collaboration, messaging, and follow-up workflows for B2B selling.
High-ticket sales teams
The platform targets businesses selling products such as cars, insurance, and real estate that require extensive pre-purchase research.
E-commerce businesses
E-commerce users can use catalogs, online orders, chatbots, appointment scheduling, broadcasts, and website live chat.
Frequently Asked Questions
Does Peasy Sales have a free plan?
Yes. Peasy documents a Forever Free plan with zero subscription fees. A Prepaid plan is also available for users wanting more features.
What channels does Peasy Sales support?
Peasy Sales centralizes conversations from WhatsApp, Facebook Messenger, Instagram Messenger, Telegram, LINE, email, live chat, and Twitter.
Can Peasy Sales automate sales and support tasks?
Yes. It supports contact assignment, list cleaning, segmentation, automated replies, chatbot triggers, follow-up reminders, and other automation rules.
Can Peasy Sales integrate with other software?
Yes. Peasy documents RESTful API access, webhooks, Zapier integrations, CRM and Google Docs integrations, Dialogflow, Google Calendar, and payment gateways.
Can Peasy Sales import contacts?
Yes. Contacts can be added manually or imported from CSV files on the web application and mobile app.
Does Peasy Sales offer a mobile app?
Yes. The official Peasy Sales app is available for iPhone and iPad.
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